Refund Policy

Refund & Chargeback Policy

By completing a purchase through our store, the customer acknowledges and agrees to the following terms:

• All sales are final. No refunds will be provided once the purchased product or service has been delivered, fulfilled, or received by the customer, unless explicitly stated otherwise for that specific product or service.
• Our no-refund policy is clearly communicated to customers through our store/channel announcements and applicable purchase information before payment.
• Once an order has been successfully fulfilled, the customer may not request a refund simply due to a change of mind, dissatisfaction with the purchase, or failure to review the product/service terms before purchasing.
• We maintain complete records of transactions, including invoices, order information, payment details, fulfillment records, timestamps, and relevant customer/order communications
• Any attempt to obtain a refund or reversal after successful fulfillment through a chargeback, payment dispute, or unauthorized-payment claim may be contested using the transaction and fulfillment evidence available to us.
• If a product or service has a specific refund/replacement policy explicitly stated on its individual listing, that policy takes precedence for that particular purchase.
• By purchasing, the customer confirms that they have read, understood, and accepted these terms before completing the transaction.

Important: A chargeback/dispute is not considered a valid substitute for contacting us regarding an eligible issue. Customers should contact us first so that any legitimate issue can be reviewed and resolved where applicable.

This policy applies to all purchases unless a different policy is explicitly stated for the specific product or service.